Privacy Policy

1. Introduction

UnifiedBiz Tools LLC ("Company," "we," "us," or "our") operates the TradeFlow platform and the website www.unifiedbiztools.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services.

We are a California-based business and comply with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

2. Information We Collect

Information you provide directly:

• Full name
• Email address
• Phone number
• Trade type (electrician, plumber, HVAC, etc.)
• Business name and address
• Contractor license information
• Payment information (processed securely through Stripe; we do not store full card numbers)

Information collected automatically:

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on site
• Referring URLs
• Cookie and tracking data (see Section 7)

Information from third-party services:

• GoHighLevel CRM data (customer records, communication logs)
• Stripe (payment status, transaction history)
• Google Analytics (anonymized usage data)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the TradeFlow platform and Services
• Set up and manage your CRM sub-account
• Process payments and manage your subscription
• Communicate with you about your account, updates, and support
• Send marketing communications (with your consent; you may opt out at any time)
• Analyze usage patterns to improve our platform
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may receive or process your data:

5. Data Retention

We retain your personal information for as long as your account is active and your subscription is in good standing. After cancellation or account closure, we retain your data for 90 days to allow for reactivation or data export requests. After this 90-day period, your data will be permanently deleted from our systems.

Some data may be retained longer if required by law (for example, billing records for tax compliance).

6. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With third-party service providers listed above, as necessary to deliver the Services
• To comply with legal obligations, court orders, or government requests
• To protect our rights, safety, or property, or that of our users
• In connection with a merger, acquisition, or sale of company assets (you will be notified)

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience and analyze site usage. These include:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Used by Google Analytics to understand how visitors interact with our site.
• Marketing cookies: May be used to deliver relevant advertising (with your consent).

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

8. Your Rights (CCPA)

If you are a California resident, you have the following rights under the CCPA:

• Right to know: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to opt out: You may opt out of the sale of your personal information. Note: we do not sell personal information.
• Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at info@unifiedbiztools.com with the subject line "Privacy Request." We will respond within 45 days as required by law.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, contact us at: